Privacy Policy

This Privacy Policy explains how Tochato ("we", "us", or "our") collects, uses, and protects information when you use our website and chat services. We keep this straightforward and honest.

1. Information We Collect

Tochato is designed to be used without creating an account. We do not ask for your name, email address, or phone number to access core chat features.

The information we may collect includes:

• Usage data: Pages visited, features used, session duration, and general interaction patterns.
• Technical data: Browser type, operating system, device type, IP address (anonymized), and referring URL.
• Optional account data: If you choose to create a profile, we collect only the information you voluntarily provide (nickname, optional avatar).
• Chat content: Messages sent in public chat rooms may be temporarily stored for moderation purposes. One-on-one chats are not permanently stored.

2. How We Use Your Information

We use collected data to:

• Operate and improve the chat platform
• Detect and prevent abuse, spam, and policy violations
• Understand how users interact with the service to improve the experience
• Comply with legal obligations

We do not sell your personal data to third parties.

3. Cookies and Tracking

We use cookies and similar technologies to maintain session state (e.g., keeping you connected to a chat room) and to collect anonymized analytics data.

You can disable cookies in your browser settings. Note that disabling cookies may affect the functionality of some features.

We may use third-party analytics services (such as Google Analytics) that collect anonymized data about how visitors use our site. These services operate under their own privacy policies.

4. Third-Party Services

Tochato may integrate with third-party services for functionality such as analytics and content delivery. Each of these services operates independently and has its own privacy policy.

We are not responsible for the privacy practices of third-party services linked from our platform.

5. Data Retention

We retain data only as long as necessary to provide the service or comply with legal requirements. Anonymized analytics data may be retained longer for statistical purposes.

Chat message logs used for moderation are typically deleted within 30 days unless required for an ongoing investigation.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete personal data we hold about you. To make a data request, contact us using the details below.

7. Children and Younger Users

Tochato is available to users of varying ages, including younger users in our moderated teen rooms. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can remove it.

8. Security

We implement reasonable technical and organizational measures to protect data against unauthorized access, loss, or disclosure. However, no internet service can guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the "Last updated" date at the top of this page. Continued use of Tochato after any changes constitutes acceptance of the revised policy.

10. Contact

If you have questions about this Privacy Policy or a data request, please reach out through our contact page.